Every brand, be it a service or a luxury brand, an FMCG or a lifestyle brand, is an answer.
An answer to a question someone, somewhere asked a customer.
What do you want? What do you need?
What do you desire?
But for it to answer customers effectively, a brand needs to also ask the right questions of itself.
What am I doing? What should I be doing?
Am I doing it right? Am I doing it well?
Questions we help you think. Questions we help you frame.